Privacy Policy

The OK Centre Privacy Pledge. We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information ("PII") you provide us. (PII includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address.) As a visitor to the OK Centre Website, www.okcentre.co.uk, you have the right to understand our information privacy practices prior to providing the OK Centre with any of your PII.

What information we collect ?

the OK Centre only collects PII that you voluntarily provide to us.

How we use your information ?

the OK Centre uses your PII only for the purpose of responding to and fulfilling your requests for the OK Centre travel products and services.

Who we share your information with?

The OK Centre will only share your PII with our authorised travel service providers, and only as necessary in order to complete a transaction that you specifically request. the OK Centre does not sell or rent your PII to anyone.

How you can control the use of your information?

the OK Centre provides you with choice and control over the collection and use of your PII, as well as a means of updating, correcting, or removing any PII stored in your customer profile.

How you can decide what marketing communications you'll receive?

the OK Centre provides you with the opportunity to specifically choose the promotional marketing communications you wish to receive from the OK Centre. If you choose not to receive any of the promotional e-mail services that the OK Centre provides, then the OK Centre will only send you e-mail that relates to a specific travel purchase you have made on the OK Centre.

How we protect your information?

To ensure the confidentiality of your PII, the OK Centre uses leading security technology and procedures.

By providing you with this Privacy Statement, the OK Centre is pledging our continued commitment to protecting the information you provide us.

the OK Centre Privacy Statement

This the OK Centre Privacy Statement discloses the information privacy practices for the OK Centre's Website, www.okcentre.co.uk. The OK Centre Website are intended for use by residents of the UK that are over 18 years of age.

Information collected about you

The OK Centre collects personally identifiable information ("PII") about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a member of the OK Centre in order to use selected travel planning tools, and some PII is needed in order to process requests, many areas of the OK Centre can be accessed without providing any PII.

On all the OK Centre pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested.

At present, the OK Centre, centralizes its records of PII for all the OK Centre operations, including the OK Centre, in the United Kingdom. As a consequence the OK Centre,  may perform some of its data processing of your PII outside of the United Kingdom, for example in the INDIA. To do this, the OK Centre may transfer your PII internationally to other countries including the India. Some of the countries may have laws that protect your PII and some may not. the OK Centre will protect your PII no matter where we process or store your data by following this privacy statement. By becoming a member of the OK Centre you give your consent to this transfer of your PII.

Member information

the OK Centre collects your Member ID, password, and e-mail address when you register to become a member of our Web site.

Surveys, contests, and sweepstakes information

Occasionally, the OK Centre may offer our members and site visitors an opportunity to participate in a survey, contest, or sweepstakes. Information collected by the OK Centre when you participate in a survey, contest, or sweepstakes may include your full name, e-mail address, and street address.

Contacting the OK Centre

Our partners

the OK Centre has partnered with reputable third parties to offer our members and site visitors a variety of products and services. All travel services throughout the OK Centre that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than the OK Centre. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.

Other information we collect

Some information is collected automatically every time you visit the OK Centre. the OK Centre collects information about your computer and assigns you a "cookie" (a small, unique identifier text file) when you visit the OK Centre. You do not provide this information—it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PII. Click here to find out more about cookies.

Cookies and other Web technologies

As a member or visitor to the OK Centre you will be assigned a permanent cookie file on your computer's hard drive. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access many travel services and planning tools offered by the OK Centre.
When you access the My Trips or My Profile areas of the OK Centre Web site, reserve or purchase travel, or use selected travel planning tools, the OK Centre requires you to sign in as a member, using your Member ID and password. Once you sign in as an the OK Centre member, we record the Member ID and the name on the member account in the cookie file on your computer. We may also record your password in this cookie file if you checked the box entitled "Save this password for automatic sign-in." Your Member ID, password, and the name on your member account is stored in the cookie file as encrypted data, so no one can view the information it contains by obtaining unauthorised access to your computer. Permanent cookie files remain on your computer's hard drive until you manually delete the file.
A cookie file may also be placed on your hard drive by the OK Centre's third-party advertising companies or by Microsoft, the OK Centre's Corporate Affiliate. These companies may use aggregated statistics about your visits to this and other Web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your PII.
The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. This is primarily accomplished through the use of an action tag (also known as an invisible gif), which the third party places on our site to collect anonymous information. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous and does not link online actions to an identifiable person.

Computer information

the OK Centre collects certain technical information from your computer each time you request a page during a visit to the OK Centre. This information is collected from your computer's Web browser and may include your IP address, operating system, Web browser software (i.e., Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site. Wireless users: Please check with your wireless company if you are using your cellular phone to access the Internet to understand whether PII may be used to identify you.

Use of your information

Information collected on the OK Centre may be used to:

Member registration information

When you register to become a member of the OK Centre, we use your information to create your member account. You will then receive a "Welcome to the OK Centre" e-mail that contains your Member ID and describes the benefits of using the OK Centre for planning and purchasing your travel needs.

E-mail notifications

If you chose to receive communications from the OK Centre about special promotions when registering as an the OK Centre member, we may use your e-mail address to send you communications about surveys, contests, sweepstakes, promotions, flight specials, Before You Go information, or other travel opportunities on the OK Centre and its marketing partners. If you choose to receive email service, your e-mail address will also be used to notify you of current fares to cities you have selected. We may use your e-mail address or telephone number to contact you about changes to your purchased travel itinerary.

Responses to your questions or suggestions

We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to the OK Centre, or accessing your account.

Improving the quality of your visit to our site

We collect information about your computer (not your name, address, e-mail address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and develop featured programmes and content that will be of interest to our members and site visitors.

Sharing your information

the OK Centre does not sell or rent your PII to anyone.

Corporate affiliates

If you access the OK Centre through msn.the OK Centre, we share technical information about your computer (collected through the assigned cookie file) with Microsoft, our Corporate Affiliate. This information is used by Microsoft for the purpose of assessing the effectiveness of site content and Web traffic navigation across the MSN® network of Internet services. This is the only information the OK Centre shares with Microsoft and Microsoft does not have access to the PII you have provided to the OK Centre.

Service providers

We only provide information about products and services either reserved or purchased on the OK Centre to third parties that provide services or functions on behalf of the OK Centre. Our service providers need information about your traveller profile, as well as your credit card information, to process and confirm your travel reservation. These service providers will disclose information about your traveller profile to hotel, airline, and/or car hire products whose products you have purchased. Like any other travel agent, this information must be shared with our travel products to confirm your reservation and travel preferences. Although the OK Centre offers details on companies and products, we have not placed limitations on these products from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel products whose products you purchase on the OK Centre. In addition, these travel products may also contact you as necessary to obtain additional information about your confirmed reservation.
The OK Centre will occasionally share aggregated information with our service providers. This information does not contain any PII and is used to develop featured programmes and content that will be of interest to our members and site visitors.
In the event that you make a new, or update an existing, travel reservation by calling our call centre number, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service.
The OK Centre may contract a reputable third-party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, all information is returned to the OK Centre.

Our legal obligations

the OK Centre may be required by law to disclose information you have provided in obtaining our travel products or services in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on the OK Centre. or the site; (b) protect and defend the rights or property of the OK Centre, the site or the users of, and (c) act under exigent circumstances to protect the personal safety of users of the OK Centre., the site or the public.

Other Web sites

There are several places throughout the OK Centre that may link you to other Web sites that do not operate under the OK Centre information privacy practices. When you click through to these Web sites, the OK Centre information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party Web sites to understand their procedures for collecting, using, and disclosing your information.

Control over and access to your information

The OK Centre believes that members and site visitors should have control over the collection and use of their PII. You have access to your information in the following areas of the OK Centre:

Business Customer Login

The Business Customer Login page on the OK Centre allows members to view and change their account settings. The e-mail settings option lets you change your e-mail address and subscribe or unsubscribe to the Fare Tracker or special promotional notification services. You can also change your password and elect to have an automatic password sign-in when logging on to the OK Centre. You can add new travellers and delete existing travellers from your member profile; update or correct names, phone numbers, passport information, and emergency contacts for travellers associated with your profile; and update your travel preferences.
You can also close your the OK Centre account by selecting the Account Closure option. Once you close an account, you will not be able to sign in or access any information associated with the account, but you can open a new account at any time. We will send you an e-mail confirming your account closure to the e-mail address contained in your member profile.

Communications from the OK Centre

Members will receive communications from the OK Centre when they:

Sign up to become an the OK Centre member

When you sign up as a new the OK Centre member, you will receive a "Welcome to the OK Centre" e-mail. This e-mail contains your Member ID and describes the benefits of using the OK Centre for planning and purchasing your travel needs.

Request to close an account

When you complete an Account Closure request, we will send you an "Account Closure Confirmation" e-mail.

Request customer support or submit questions/suggestions

When you request assistance with viewing your itinerary, logging on to the OK Centre Web site, or accessing your account, we will respond to you via e-mail or telephone.

Protecting your information

We want our members and site visitors to feel confident about using the OK Centre to plan and purchase their travel, so we are committed to protecting the information we collect. the OK Centre has implemented a security programme to keep information that is stored in our systems protected from unauthorised access. Currently, the OK Centre only stores the information you provide when registering to become an the OK Centre member, create a travel profile, purchase travel, or use selected travel tools such as Fare Tracker.
Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to the OK Centre over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
the OK Centre has also obtained a digital certificate from RSA Data Security, Inc., a top maker of hardware and software used to protect and manage computer network access. To view this site certificate on each secured page, click on the image of the closed lock or the solid key on the bottom bar of your browser window. A small frame displaying site security information will pop up.
For Internet Explorer users: Click on the word "Subject" to verify that you are on the Web site www. OK Centre. Click on "Issuer" to verify the site certification authority.

For Netscape Communicator users: Click on "View Certificate" to verify that you are on the Web site www. OK Centre and to verify the site certification authority.

Changes to the OK Centre Privacy Statement

This Privacy Statement was produced and posted on the OK Centre on 24 October 2001. the OK Centre reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how the OK Centre will use your PII, the OK Centre will prominently post such changes prior to implementing the change.
Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.
If you have questions about our Privacy Statement, please e-mail us. support@okcentre.co.uk